Perth Radiological Clinic

Such a horrible place, no respect, no manners.I don’t know how can they hire people like that.The appointment was at 8.45 and my mom had to drink lots of water. We have been waiting there until 9:00 and when I asked the front desk lady I think her name was Karren and blond she shout at me twice and told me they will take my mom shortly and the appointment was not at 8.45 it was at 9:00.And still we were there until 9:10 and when the sonographer took us in she said lots of people were sick and they had to change my mom’s appt with her at 9:00.That rude Karren could’ve tell us that instead of lying and shouting .If she is not in a good mood or something like that, she better stay at home and chill. Or she can go home and start shouting at her family or somewhere like that.And the owner or the manager should spend more time on hiring people, it is really important.

After sustaining a sports injury, I rang these guys to get an appointment. The earliest they could fit me in was 7 days and I would have had to pay $100 out of pocket for my ultrasound. I was told if I were to wait 10 days, this would be waived. My job requires me on my feet and moving around and I didn't have time to wait that long, especially with a suspected fracture. I rang elsewhere instead where I got a same day appointment with no out of pocket costs. Goes to show it is always worth checking out more than one place before using a service.

I can’t believe how terrible the service at perth radiological centre is. I’ve lodged a online application for a booking- no email or call. Then called numerous times waiting ridiculously long over the phone, being told not every centre scans 4 month old babies and also they don’t have any appointments for a while then being told I can be put on a wait list for a cancellation. 1 and a half months later no call, after seeing my gp yesterday and being told I can attend any other provider that does scans I got an appointment for tomorrow at western radiology without even having to wait on the line for over 30 minutes. Terrible service and yet still the doctors handing out referrals for this company.

I had been on a waiting list for a few weeks and called in to the Morley branch just to check if I was still on the waiting list and was attended to by receptionist Audrey who solved my problems and couldn't have been more helpful, obliging and courteous and I left with all the information I needed and with two appointments locked in, the sad part being is that I get one injection bulk billed and have to go private for the second one or else wait another few weeks.

Always running late without warning upon arrival.

I attended Morley PRC today and was very pleased with the way I was attended to from the front desk to having my ultrasound. Troy who did the ultrasound was courteous, informative, considerate, very professional and very helpful. I would recommend them.

Not really my best experience, specially if you are pregnant. The bed was really uncomfortable specially after 1hour in the same position. I ask to the guy who was do the ultrasound if I can go to the toilet because I was feeling bad and my back was in pain, he said me no, to wait a little while, because the baby was in the good position for take the ultrasound pictures.

They were very fast, friendly and efficient, I didn't have to wait long at all. Extremely happy to come here again.